The mac address in the license file always follows your computer's hostname. Here "mac_address" should match the mac address ("MAC:") from step 3. lic file in any text editor and find the SERVER line: Go to the Install License tab and make sure that the mac address on the SERVER line matches the mac address ("MAC:") from step 3. You can always request a copy of your most recent KeyShot Floating license from your software administrator, reseller, your sales representative, or our fulfillment team at 3: Check that the Mac Address in your license file matches the expected mac address.ģ. If your license has expired or outdated, please find, request, or purchase a new KeyShot Floating product key and request a replacement according to the license registration instructions. Here, "expiration" is your license's expiration date. Your license will also work with KeyShot x.1, KeyShot x.2, etc.For example, version 8.0 in the license file will support KeyShot 7 and KeyShot 8.2. Your license will work with all previous versions of KeyShot up to version "x.0". Step 2: Check license expiration and version.ģ.Under the License Info, find the FEATURE line(s):įEATURE keyshot2 LUXION x.0 expiration 1 GROUP=UHD BORROW=720 \ If you don’t see this message, then your license has expired or is not properly set up.If you see this message, then your license is properly set up and you can continue Step 4 below.Here X is the number of licenses available, and Y is the number of licenses in use. Users of keyshot2: (Total of X licenses issued Total of Y licenses in use) The status output will tell you how many licenses are issued an how many licenses are in use. Click Server Status to check the status of your server. For instructions on how to set up your service with LMTools, click here.ĥ. If you are unable to launch Luxion License Server successfully, then we recommend setting up your license service with LMTools instead. If you receive a FlexNet warning, click OK. Click Start to restart your license service. Click Finish to complete the installation.Ĥ. Download Luxion License Server from the links below.Ģ. If you are unable to find the version number in the bottom left corner of your license server application, then we recommend running the update installer.ġ. The latest server software is Luxion License Server v1.6. Step 1: Check that your license server software is up to date. The license server is giving you errors during setup.KeyShot is unable to connect to the server.You may also follow along with the installation video. Otherwise, please install the server software and set up the service according to the setup guide. This troubleshooting guide assumes that you have already set up your server software according to the setup guide. Modified on: Thu, 25 Jun, 2020 at 8:52 AM Solution home Troubleshooting KeyShot Floating Troubleshooting KeyShot Floating - Troubleshooting Guide
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